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Frequently Asked Questions
Check below for frequently asked questions about marketing, social media, and website design services.
Do You Provide Customer Support?
Yes, we provide customer support. Our customer support hours are between 9AM EST – 6PM EST, Monday – Friday.
What is Your Privacy Policy?
Click here to view our privacy policy.
Can I Change My Monthly Package at any Time?
Yes, you can update your monthly marketing package at any time with a 30-day notice.
Which Language Do You Support?
As of now, we only have support for English, but can assist marketing efforts for multiple languages by using Google Translate.
What projects are you working on?
CTM supports monthly marketing clients and website design clients. We are constantly working and assisting in new projects.
Are there more services to learn about?
To learn more about what services we offer, we encourage you to schedule a consultation to speak to one of our reps.
Am I right to be customer?
Are you a emerging small business owner looking to outsource your marketing efforts? Want to learn how to grow on social media? Interested in running social media ads and expanding your reach? Than we are the right company for you.
Do you have any packages under $500?
Yes, we do offer a la carte services. To find out more, please book a consultation.
What is your payment policy?
All monthly packages start with a 3 month commitment to ensure quality of services. Payment plans are available. No refunds once purchased. Clients must submit a 30-day cancelation notice in order to terminate a contract.